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Gambling should always be enjoyable

Online casino games are a form of entertainment, not a reliable way to generate income. At Peaches Casino we take responsible gambling seriously and provide every player with the tools and information needed to stay in control of their gaming habits. Our goal is to ensure that playing at Peaches Casino remains a positive experience, and we encourage all players to approach gambling with clear limits and a realistic mindset.

Problem gambling can affect anyone, regardless of age, background, or how experienced they are as a player. Recognising the early signs of risky behaviour is the most important step toward getting things back on track. On this page you will find an overview of the tools available on our platform, warning signs to watch for, and organisations that offer free, confidential support to players in the Netherlands and internationally.

Responsible gambling tools available at Peaches Casino

Peaches Casino gives you direct control over your gambling activity through a set of practical tools available in your account settings. We recommend setting personal limits as soon as you register, before your first session, so that you always play within boundaries you have defined for yourself. All limits take effect immediately once set.

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Deposit limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached you cannot deposit again until the period resets.

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Session limits

Restrict how long you can play in a single session. When the time is up you are automatically logged out or prompted with a reminder to take a break.

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Time-out

Take a break of one day, one week, or one month. During a time-out your account is temporarily unavailable for play and deposits.

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Self-exclusion

Close your account permanently or for an extended period. Contact customer support via live chat or email to request self-exclusion. The request is processed immediately.

An important rule to understand: reducing a limit takes effect immediately, but increasing a limit is subject to a cooling-off period of at least 24 hours. This is intentional. Impulsive decisions made in the middle of a session should not be able to override limits you set when you were thinking clearly. If you find yourself wanting to raise your limits frequently, that may itself be a signal worth paying attention to.

For self-exclusion requests or if you need guidance on which tool is right for your situation, our customer support team is available via live chat and email. They can walk you through the options without judgement and help you set up the measures that make sense for you.

Warning signs of problem gambling

It is not always easy to recognise when gambling has shifted from entertainment to a problem. The following are common signs that may indicate risky or problematic gambling behaviour. If several of these apply to you, it is worth taking a step back and considering whether to seek support.

  • You are gambling with money set aside for bills, rent, or everyday expenses.
  • You chase losses by placing larger and larger bets to try to win back what you have lost.
  • Thoughts about gambling occupy your mind even when you are doing other things.
  • You hide how often or how much you gamble from family members or friends.
  • You feel restless, irritable, or anxious when you are not able to play.
  • Gambling is having a negative impact on your work, relationships, or financial stability.
  • You have tried to cut down or stop gambling before but found it difficult or impossible.
  • You borrow money or sell possessions to fund gambling sessions.

Recognising yourself in one or more of these points does not mean the situation is beyond help. Many people have successfully regained control with the right support. The organisations listed below offer free and confidential assistance and are available to both players and their families.

Support organisations in the Netherlands and internationally

If gambling is no longer feeling fun or manageable, reaching out to a professional organisation is the right move. The following services offer free, confidential help to players in the Netherlands and beyond:

Organisation Contact What they offer
Jellinek 0900 233 33 00 Treatment for addiction including problem gambling, available across the Netherlands
GGZ Nederland ggznederland.nl Referral to local mental health and addiction services throughout the Netherlands
Verslavingszorg Noord Nederland 088 038 03 80 Specialised treatment and counselling for gambling addiction
GamCare gamcare.org.uk Free online counselling, a helpline, and a forum for peer support (English-language)
BeGambleAware begambleaware.org Information, a self-assessment tool, and referrals to specialist help (English-language)

All of these organisations operate in strict confidence. You can contact them anonymously without providing your name, account details, or any other identifying information. Asking for help is never something to be ashamed of. It is a practical step toward regaining control, and the people at these organisations are there specifically to support you through it.

Protecting minors

Peaches Casino accepts only players who are 18 years of age or older. Age is verified during the mandatory KYC process using a valid government-issued identity document. Any account found to belong to a player under 18 is closed immediately and any remaining balance is returned.

If you share a device with younger household members, we strongly recommend using parental control software to prevent access to gambling websites. Tools such as Net Nanny, Qustodio, and the built-in screen time features on both iOS and Android devices can be configured to block casino sites for children and teenagers.

Additionally, always log out of your Peaches Casino account after each session on any shared device. Never save your login credentials in a browser on a device that minors have access to. These simple habits significantly reduce the risk of a young person accidentally accessing your account.

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